Terms & Conditions

1Introduction

These Terms apply to all visitors to our website and all clients who engage SPireEdge Ltd for consultancy services. If you do not agree to these Terms, please do not use our website or engage our services.

2Our Services

SPireEdge Ltd provides UK-based business development and IT management consultancy services, including but not limited to:

• Business Development & Sales Strategy
• Marketing & Branding
• Finance & Profitability Analysis
• Operations & Process Improvement
• HR & Leadership Development
• Digital Transformation
• AI Solutions
• ERP Systems
• IT Services & Management
• Outdoor Media Marketing

The specific scope, deliverables, and timeline for any engagement will be agreed in writing with each client prior to commencement of work.

3How We Engage

Our engagement process typically begins with an initial consultation to understand your requirements, followed by a proposal outlining scope, deliverables, fee structure, and timeline. Work commences once both parties have agreed the proposal, whether by email confirmation, signed agreement, or other written acceptance.

Depending on the nature and size of the engagement, our pricing structure may take the form of a fixed project fee, a monthly retainer, an hourly or day rate, or a combination of these — as agreed with you on a case-by-case basis and confirmed in your proposal or agreement.

4Fees & Payment

Fees for our services will be set out in your individual proposal or agreement and may be structured as a fixed fee, retainer, hourly/day rate, or a combination, depending on the engagement.

• Payment terms (including any deposit, milestone payments, or invoicing schedule) will be confirmed in writing for each engagement.
• Invoices are payable by the due date stated on the invoice. Late payment may result in suspension of services and/or interest charged on overdue amounts at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
• All fees are exclusive of VAT unless otherwise stated, and VAT will be added where applicable at the prevailing rate.
• Any expenses incurred on your behalf (e.g. third-party tools, advertising spend, travel) will be agreed in advance and invoiced separately or as part of the agreed fee.

5Client Responsibilities

To enable us to deliver our services effectively, you agree to:

• Provide accurate, complete, and timely information reasonably required for the engagement
• Make decisions and provide approvals within a reasonable timeframe to avoid project delays
• Ensure you have the necessary rights and permissions for any materials, data, or access provided to us
• Designate a primary point of contact for the duration of the engagement, where applicable

Delays caused by incomplete information, late approvals, or third-party dependencies outside our control may affect agreed timelines.

6Intellectual Property

Unless otherwise agreed in writing:

• Pre-existing intellectual property, methodologies, templates, and tools owned by SPireEdge Ltd prior to an engagement remain our property, and are licensed to you for use in connection with the deliverables provided.
• Upon full payment of all applicable fees, bespoke deliverables created specifically for you as part of the engagement (e.g. strategy documents, designs, content) transfer to your ownership, excluding any third-party or pre-existing SPireEdge materials embedded within them.
• You retain ownership of all data, content, and materials you provide to us.
• Our website content, branding, and the SPireEdge name and logo remain the property of SPireEdge Ltd and may not be reproduced without permission.

7Confidentiality

Both parties agree to keep confidential any non-public business, financial, technical, or strategic information disclosed during the course of an engagement, and to use such information solely for the purpose of delivering or receiving the agreed services. This obligation continues after the engagement ends, except where information is already public, independently developed, or required to be disclosed by law.

8Warranties & Disclaimers

We will provide our services with reasonable skill and care, in line with good industry practice. However:

• Business development, marketing, and strategy outcomes depend on many factors outside our control (e.g. market conditions, client execution, third-party platforms), and we cannot guarantee specific commercial results.
• Our website and its content are provided "as is" without warranties of any kind, to the extent permitted by law.
• Nothing in these Terms excludes or limits liability that cannot be excluded under English law, including liability for death or personal injury caused by negligence, or for fraud.

9Limitation of Liability

To the fullest extent permitted by law:

• Our total liability arising out of or in connection with any engagement shall not exceed the total fees paid by you to us for the specific engagement giving rise to the claim in the preceding 12 months.
• We shall not be liable for any indirect, special, or consequential loss, including loss of profits, revenue, business opportunity, or data, arising from your use of our services or website.
• We are not liable for delays or failures caused by circumstances beyond our reasonable control (see Section 11, Force Majeure).

10Termination

Either party may terminate an engagement in accordance with the notice period and termination provisions set out in the relevant proposal or agreement for that engagement. Where no specific notice period has been agreed, either party may terminate by providing reasonable written notice to the other.

Upon termination, you remain liable for fees and expenses incurred for work carried out up to the date of termination. We will provide any completed deliverables for which payment has been received.

11Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations under these Terms where such failure or delay results from circumstances beyond their reasonable control, including but not limited to acts of God, war, civil unrest, government action, pandemic, internet or telecommunications failures, or failures of third-party platforms and service providers.

12Website Use

When using our website, you agree not to:

• Use the site in any way that breaches applicable law or regulation
• Attempt to gain unauthorised access to our website, servers, or systems
• Reproduce, copy, or exploit any part of our website without our written permission
• Introduce viruses, malware, or other harmful material to the site

We may update, suspend, or discontinue any part of our website at any time without notice.

13Governing Law

These Terms, and any engagement entered into with SPireEdge Ltd, are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. For active client engagements, any material changes affecting that engagement will be communicated and agreed separately.

15Contact Us

If you have any questions about these Terms & Conditions, please get in touch: